1. Why are you reading this?
TechTide Solutions LLC (“TechTide Solutions”, “we”, “us”) has prepared this Privacy Policy (“Policy”) to explain how we handle personal data on our website at techtidesolutions.com and its subdomains (collectively, “Website”).
This Policy tells you what we collect, why we collect it, who we share it with, how long we keep it, and what rights you have over it. It also explains our use of cookies. Please read it before browsing this Website. We will process your data only as described here.
Our Website is not directed to children under the age of 16, and we do not knowingly collect personal data from children of this age group.
This Policy is an integral part of the Terms of Use of this Website. We may update it, so please read it from time to time. If you have questions or comments, contact us at contact@techtidesolutions.com.
2. What we do not do
We think it is clearer to start with what is absent, because it removes most of what a privacy policy usually has to cover:
- We do not use Google Analytics, Google Tag Manager, advertising pixels, heatmaps, session recording, or any other third-party tracking or analytics tool on this Website.
- We do not build advertising profiles, run behavioural targeting, or carry out automated decision-making or profiling of any kind.
- We do not sell, rent, or trade personal data.
- We do not store form submissions in a database on this Website. Each submission is delivered to our inbox as an email and nothing is retained on the Website itself.
- We do not set advertising or analytics cookies, which is why you will not see a cookie consent banner here.
3. What data we collect
3.1 Data you give us through a form
There are four points on this Website where you can submit personal data. Each one is voluntary — you can browse the entire Website without submitting anything.
- Contact form. Available on our Contact page and as a pop-up on other pages. Fields: your name and email address (required), and optionally your phone number, company name, the service you are interested in, budget range, project timeline, a free-text message, and how you first heard about us. You must tick a consent box before submitting.
- Enquiry and quote forms. Available on our service and pricing pages. Fields: your name and email address (required), and optionally the service or package you are interested in and a free-text message. You must tick a consent box before submitting.
- Job application form. Available on our Careers page. Fields: your full name, email address, and your CV or resume as a PDF file (maximum 5 MB). You must tick a consent box before submitting. Your CV is attached to an email sent to us; the temporary copy created during upload is deleted from the server immediately after the email is sent, and the file is never stored in a publicly accessible location.
- Newsletter subscription. Available on article pages. Field: your email address. We also record the page you subscribed from, so we know which content prompted your interest. Submitting this form is how you give consent to receive our emails.
If you email us directly instead of using a form, we receive whatever you choose to include in that message.
3.2 Data collected automatically
Like every website, ours runs on a server that keeps standard access logs. These logs are generated by our hosting provider, not by us, and typically record your IP address, the date and time of your request, the page requested, your browser type and version, and the page that referred you.
We do not analyse these logs to build a picture of individual visitors. They exist so that the hosting provider — and we, if needed — can keep the Website running, diagnose faults, and investigate abuse such as attack traffic or spam submissions.
4. Why we process your data, and on what legal basis
We process personal data only where we have a lawful basis under the EU General Data Protection Regulation (“GDPR”). Our bases are as follows.
4.1 Responding to you — legitimate interest, Article 6(1)(f) GDPR
When you submit a contact or enquiry form, or email us, we process what you sent in order to reply, answer your questions, arrange a call or meeting, and discuss a possible engagement. Our legitimate interest is in responding to people who have deliberately contacted us about our services.
4.2 Recruitment — consent, Article 6(1)(a) GDPR
When you apply for a role, we process your name, email address, and CV to assess your application and contact you about it. You give consent by ticking the box on the application form, and you may withdraw it at any time by emailing us.
We do not share CVs with clients or any other third party, and we do not request tax numbers, criminal records, or other background-check information through this Website.
4.3 Newsletter — consent, Article 6(1)(a) GDPR
If you subscribe, we process your email address to send you our articles and updates. You can unsubscribe at any time using the link in any email we send, or by emailing us. Withdrawing consent does not affect the lawfulness of anything we sent before you withdrew it.
4.4 Website security and integrity — legitimate interest, Article 6(1)(f) GDPR
We process the technical data described in section 3.2 to keep the Website available and secure, to block spam and automated abuse, and to protect our rights and those of our visitors.
5. Who we share your data with
We share personal data only with the service providers we need in order to operate the Website, and only to the extent necessary:
- Our hosting provider, which stores the Website and generates the server logs described in section 3.2.
- Our email service provider, which transmits and stores the messages generated by the forms described in section 3.1, and any correspondence that follows.
Both act as processors on our behalf and are bound to handle the data only on our instructions.
Beyond that, we may disclose personal data where we are legally required to; in connection with actual or prospective legal proceedings; or where necessary to establish, exercise, or defend legal rights.
Because we operate across more than one country, your data may be transferred outside the European Economic Area. Where that happens, we rely on appropriate safeguards under Chapter V of the GDPR.
6. How long we keep it
We do not keep personal data longer than we need it for the purpose it was collected for.
- Enquiries and contact messages stay in our email system for as long as the business relationship or conversation is live, and for a reasonable period afterwards in case you come back to us.
- Job applications are kept for the duration of the recruitment process for the role you applied to. If you would like your application deleted sooner, email us and we will remove it.
- Newsletter subscriptions are kept until you unsubscribe.
- Server logs are retained by our hosting provider according to their own schedule, typically a short rolling window.
We may retain data longer where we are legally required to, or where it is relevant to actual or prospective legal proceedings.
7. Your rights
As a data subject, you have the right to:
- Be informed whether we hold personal data about you, what it is, and why we hold it.
- Access your personal data and receive a copy of it.
- Correct data that is inaccurate or incomplete.
- Erase your personal data where there is no valid reason for us to continue holding it.
- Object to processing based on legitimate interest, and to object to direct marketing at any time.
- Restrict processing, for example while we verify the accuracy of data you have challenged.
- Portability — receive your data in a machine-readable format, or have it sent to another party.
- Withdraw consent at any time where processing is based on consent. This does not affect the lawfulness of processing carried out before withdrawal.
- Lodge a complaint with your local data protection supervisory authority.
To exercise any of these rights, email contact@techtidesolutions.com. We normally respond within one month. We may need to confirm your identity before acting on a request.
8. How we protect your data
The Website is served over HTTPS, so data you submit through a form is encrypted in transit. Form submissions are protected against automated abuse using anti-spam measures and request validation.
Uploaded CVs are handled as described in section 3.1: written to a non-public temporary location, attached to a single email, then deleted from the server.
Because form submissions live in our email system rather than in a website database, there is no store of visitor data on this Website that could be exposed by a website breach.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We do apply appropriate technical and organisational measures to protect against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
9. Cookies
Cookies are small text files a website can store in your browser. This Website uses only the cookies that are strictly necessary for it to function. We do not use analytics, advertising, or third-party tracking cookies, and we do not share cookie data with anyone.
The cookies that may be set are:
- Session and preference cookies set by the website software, used to keep the site working correctly and to store display preferences.
- Caching cookies set by our performance layer, used to serve you the correct version of a page.
Because these cookies are strictly necessary, they do not require your consent under the ePrivacy Directive, and you will not see a cookie banner on this Website.
You can still configure your browser to block or delete cookies. Doing so may cause parts of the Website to stop working correctly.
10. Changes to this Policy
We may update this Policy to reflect changes to the Website or to legal requirements. When we make material changes, we will update the date below. Continued use of the Website after an update means you accept the revised Policy.
Last updated: [August 8, 2026]
Questions about this Policy or about how we handle your data: contact@techtidesolutions.com
